We're here to help
Contact us
Questions, a problem with the app or a billing issue? Email us and we'll reply within two working days.
pawfessor.app@gmail.comPlease include your phone model and, if you have one, the email address of your Pawfessor account.
Common questions
How do I cancel my subscription?
On iPhone: Settings, your name, Subscriptions, Pawfessor. On Android: Google Play, your profile, Payments and subscriptions, Subscriptions, Pawfessor. You keep Premium until the end of the period you paid for.
How do I restore my purchase on a new phone?
Sign in with the same account, then open Settings in the app and tap Restore purchases.
How do I delete my account?
In the app go to Settings, Account, Delete account, or use the delete account page. Cancel any subscription in your store settings first: deleting the account does not cancel it.
My dog has a health problem. Can you help?
Please contact your vet. Pawfessor gives general training and care guidance and cannot assess your dog's health. In an emergency, call a vet straight away.